Privacy Policy

Privacy Policy
Effective Date: 06 February 2024
Business Name: KhmerMCBSupply
Website: https://www.khmermcbsupply.com
Email: [email protected]
Address: Khan Dangkor, Phnom Penh, Cambodia

KhmerMCBSupply (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your information in compliance with the General Data Protection Regulation (GDPR) and other relevant privacy laws.

1. Information We Collect

We collect the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, and postal address.
  • Order Information: Billing and shipping details, purchase history, and payment information (processed through third-party payment gateways).
  • Technical Data: IP address, browser type, device information, cookies, and log data.
  • Marketing and Communications Data: Your preferences in receiving marketing content and communication with us.

2. How We Collect Your Data

We collect data when:

  • You visit or browse our website.
  • You create an account, place an order, or subscribe to our newsletter.
  • You contact us via email, social media, or our website forms.
  • You engage with our online ads and promotions.

3. Purpose of Collecting Your Data

We use your data for the following purposes:

  • To Process Transactions: To fulfill and deliver your orders, including payments, shipping, and invoicing.
  • To Improve Our Services: Analyzing customer behavior to enhance website performance and product offerings.
  • To Provide Customer Support: Addressing inquiries, complaints, and warranty claims.
  • Marketing and Promotions: Sending promotional emails and advertisements, subject to your consent.
  • Legal Compliance: Meeting obligations under applicable laws and regulations.

4. Legal Basis for Processing Your Data (GDPR Compliance)

We process personal data based on:

  • Your Consent: When you subscribe to marketing emails or provide voluntary information.
  • Contractual Necessity: To process orders and provide customer service.
  • Legal Obligation: When required by law (e.g., tax regulations, fraud prevention).
  • Legitimate Interest: Improving services, securing our website, and analyzing user behavior.

5. Data Sharing and Third-Party Services

We do not sell or rent your personal data. However, we may share your data with:

  • Payment Processors: To facilitate secure transactions (e.g., PayPal, Stripe, or local banks).
  • Shipping Companies: To deliver products to your address.
  • Marketing and Analytics Providers: To optimize our website and marketing campaigns (e.g., Google Analytics, Facebook Ads).
  • Legal Authorities: When required by law for fraud prevention or regulatory compliance.

6. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law. When no longer needed, we securely delete or anonymize the data.

7. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: Request limited processing of your data.
  • Right to Data Portability: Request transfer of your data to another service provider.
  • Right to Object: Object to the processing of your data for marketing or legitimate interest purposes.
  • Right to Withdraw Consent: Withdraw previously given consent at any time.

To exercise your rights, contact us at [email protected].

8. Security Measures

We take appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, or alteration. However, no internet transmission is completely secure, and we advise users to take their own precautions when sharing personal information online.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website traffic, and enable personalized marketing. By using our website, you agree to our Cookie Policy (detailed separately on our website).

10. International Data Transfers

If your data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or relying on service providers with adequate data protection measures.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we will notify users of significant changes.

12. Contact Us

For any questions regarding this Privacy Policy or to exercise your rights, please contact us at:

Thank you for trusting KhmerMCBSupply with your personal data. We are committed to keeping your information safe and secure.